Delivery Information

Shipping information

  • Shipping country: Austria
    - we ship from Vienna, which is one of the most important European hub/airport for international shipping and is direcly connected with all the most important destinations worldwide
  • Processing time: 1-3 days
    - This is the average time we need to prepare your order ready for the shipment. It depends if all the goods are available by our warehouse, or we need to receive part of them from our suppliers. We receive from the warehouses of our suppliers almost every day. Some orders are shipped directly from the warehouse of the producers.
WORLDWIDE FREE SHIPPING ON ORDER OVER 500,- EURO VALUE
Ships to Value of the Order Cost Transit Time Additional info
Germany - Austria up to 250.00 6.90 2 days Deutsche Post - DHL
  over 250.00 FREE 2 days Deutsche Post - DHL
Europe EU up to 125.00 11.90 2/4 days Deutsche Post - DHL
  125.00 to 250.00 8.90 2/4 days Deutsche Post - DHL
  250.00 to 500.00 6.90 2/4 days Deutsche Post - DHL
  over 500.00 FREE 2/4 days Deutsche Post - DHL
         
USA & Canada up to 500.00 29.00 5/10 days International Air Mail
  over 500.00 FREE 5/10 days International Air Mail
         
Norway, Switzerland, Island up to 500.00 15.00 3/7 days Deutsche Post - DHL
Serbia, Montenegro over 500.00 FREE 3/7 days Deutsche Post - DHL
         
Russia Weight based shipping from 19.00 5/8 days International Air Mail
  over 500.00 FREE 5/8 days International Air Mail
Ukraine, Belarus up to 500.00 18.00 5/8 days International Air Mail
  over 500.00 FREE 5/8 days International Air Mail
         
World up to 500.00 33.00 5/10 days International Air Mail
  over 500.00 FREE 5/10 days International Air Mail
The transit time are only an indication based on the average of our shipping - Processing times may vary, especially during peak periods.
 

The goods are shipped within the EU through the DHL-Deutsche Post. In some countries the parcels are delivered directly from the DHL Network, in some other the parcels are delivered from the cooperation partner of DHL Deutsche Post.
Customers are able to track their deliveries from the departure to the end destination.
The International Postal Service is used to ship towards the Countries located outside the European Community, where Customs procedures are involved. The cost of the simplified export documentation is already included in the shipping price.
Customers are able to track their deliveries from the departure to the end destination.
The max value per shipping is 1000 Euro (shipping costs included)
The max weight per parcel is between 20 and 30 kg, depending from the destination Country

Below the max. dimensions of the parcels. For items exceeding this measure, please contact us.

Hazardous or toxic items such as paint, flares, fire extinguishers, batteries, epoxies, compressed gas and some cleaners cannot be shipped to International destinations or to freight forwarders who will export them overseas.

These items can be shipped only within the European Countries + Switzerland, where the transport is by road and not by air.
In case of doubt please contact our staff, we'll be happy to help.

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